Home / Contact
Customer Care
One inbox, one team. Whether you have a question about an order, a plan, or a medical record upload — email us and a real person will respond.
support@aihealth-forward.com
Typical response within one business day. For plan members on Plus or Premium, priority support is included.
Order number — If your message is about a specific order. Formatted like #AIHF-123456.
Account email — The email tied to your account so we can find the right record.
What happened — A short description — screenshots welcome.
Best time to reply — Especially helpful for Plus and Premium members.
Please don’t send sensitive medical records to general support. Upload them securely through your account’s plan dashboard instead.
Clinically-informed wellness paired with AI-reviewed health insights. Precision health, moved forward.
Your cart is empty